P2P Mailing Limited
Full information about P2P Mailing Limited (Establishment) at Dunton Distribution Centre, Christy Way, Basildon, England SS15 6TR - address, phone and fax, official website, working hours, photo, maps, reviews and etc.
Contacts
Categories:
Establishment
Phone:
+44 1268 533114
Address:
Dunton Distribution Centre
Christy Way
Basildon
England SS15 6TR
United Kingdom
Official Website:
p2pmailing.co.uk
Opening hours
Monday | 09:00 — 17:30 |
---|---|
Tuesday | 09:00 — 17:30 |
Wednesday | 09:00 — 17:30 |
Thursday | 09:00 — 17:30 |
Friday | 09:00 — 17:30 |
Rating
3 /5
Based on 2 reviews
Reviews about P2P Mailing Limited
- Ricky Martin Review added: 2018.09.03★ ★ ★ ★ ★We have been working with P2P Mailing Ltd for over 5 months now and could not be more impressed with their service. Our packages are well tracked and the process is easy! I highly recommend their services.
- Pole Junkie Review added: 2018.02.13★ ☆ ☆ ☆ ☆If we could give this company 0 stars we would. We started a contract with P2P in August and took the decision after a month to cease doing business with them after endless problems. Between parcels getting lost, delayed and returned to sender it has caused unimaginable damage to our reputation as a small business. We are still waiting for refunds on lost items and parcels returned to P2P now months ago are still being held by them. The customer service was shocking, waiting weeks for responses promised within 24 hours. Many parcels send abroad only get one delivery attempt and customers weren't actually getting their tracking email so there was no way for them to know if their parcel was being delivered or the attempt failed.
We switched to P2P after being promised a more efficient and reliable service than using Royal Mail and myHermes for 18 months but the entire process was incredibly complicated from start to finish never mind the hours spent every day replying to emails from unhappy customers. We're now upgrading all our services with Royal Mail and DHL and hope we never have problems like this again. We swapped couriers to offer a better service for our customers but now we could probably write a book on all the problems we had. Think very carefully before starting something with this company!